Cancellation
Orders once placed on our website cannot be cancelled after they have been processed or shipped. If you wish to request a cancellation, please contact us immediately after placing the order. Cancellation requests will be considered only if the order has not yet been dispatched.
We reserve the right to cancel any order due to unavailability of products, pricing errors, or other unforeseen circumstances. In such cases, a full refund will be initiated to the original payment method.
Refunds
We strive to ensure the best quality in all our products. Refunds will be applicable only under the following conditions:
- The product received is damaged or defective
- The product received is incorrect
- The product is missing from the package
To be eligible for a refund, customers must notify us within 48 hours of receiving the product along with clear images or videos as proof.
Once the issue is verified, the refund will be processed within 5–7 business days and credited to the original mode of payment.
Non-Refundable Items
Refunds will not be provided for:
- Products damaged due to improper handling after delivery
- Minor variations in product appearance or packaging
- Change of mind after delivery
Shipping Charges
Shipping charges are non-refundable, except in cases where the return is due to a defect or error from our side.
Contact Us
For any questions regarding cancellations or refunds, please contact us at:
📧 Email: support@oatbowlery.in
📞 Phone: +91 6303018599